General sales conditions & GDPR
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Terms of Sales
online shop of the Society on the website:
Name: Casa Ronsil (Azienda Agricola di Thollet Franck)
Adress: Via Vittorio Emmanuele II 69
10050 Chiomonte(TO) ITALIA
Telephone number: 0617180960
Email address: email@example.com
Cod.Fis : THLFNC65T30Z110N
Intra-community VAT Number: IT08604300015
Minors and legal capacity
The website offering the sale of alcoholic beverages, the offers are exclusively reserved for adults, as defined by French law.
Pursuant to Article L.3342-1 of the Code of Public Health which states that the sale of alcohol to minors under eighteen (18) years is prohibited, the buyer agrees, by filling order to be eighteen years of age at the date of the order. The client certifies the accuracy of the information given in the order, including age.
Alcohol abuse is dangerous for health. To consume with moderation.
The customer declares to have read these Terms prior to sale and accepted them. Any order by the customer implies acceptance without restriction or reservation of these Terms.
The price of the Products are given in Euros (€) all taxes included as well as the costs of the order processing. Products prices do not include the amount of shipping fees.
In case of out of stock products ordered, the winemaker will offer the customer to replace him with his consent or by another vintage or an equivalent wine.
Condition of Payment and Property Reserve
The settlement of customer purchases is by with Paypal or bank transfer.
(vire bank transfer number send us an email to : firstname.lastname@example.org)
In the event that the client specified when ordering the wrong address or incomplete address does not allow the delivery of products, it will not be reimbursed and the products ordered and the return postage will be borne by the customer unless it does not want a forwarding.
If, upon delivery, the external appearance of the package is not perfect, the customer will conduct its opening in presence of the carrier to check the status of the article.
According to the article of the Consumer code, the client has seven days to exercice the right of withdrawal, without having to justify herelf/himelf, or without having to pay any penalty, expect for the return shipping cost. If the bottles or is (are) broken (s) the client must refuse the package by issuing a written reservation on the shipping document . The carrier is responsible for informing the winemaker. Upon receipt of this information, the grower agrees to reship the customer as soon as possible an identical package. In no event the customer can not demand repayment of the product and shipping.
In accordance with Article L.121-21 of the Consumer Code, the customer has a period of fourteen days from the date of receipt of goods to exercise his right of withdrawal, without having to justify reasons or to pay fees and penalties (excluding removal costs).
The customer may exercise his right of withdrawal by contacting the winemaker by email .
Once transmitted withdrawal, a further period of 14 days is given to the client to return unwanted products in their original packaging for exchange or refund without penalty, except the cost of return that are customer.
Products returned by the customer must be undamaged, unopened and undamaged. Under the exception provided for in point 5 of Article L221-28 of the Consumer Code, the returned products unsealed, incomplete, damaged, soiled or damaged by the customer will not be refunded.
These Terms are governed exclusively by Italian law.
The customer is free to initiate, accept or reject the use of mediation. In case of mediation, the parties are free to accept or reject the solution proposed by the Ombudsman.
If mediation fails, any dispute shall be subject to the exclusive jurisdiction of Italy courts designated under the Italians rules of procedure.
SPECIAL TERMS AND CONDITIONS
Delivery times are from 7 to 15 days* depending on the destination. Payment by Paypal and wire transfer before the shipping.
excepted for special cases
For more details thank you to contact us.